Help and SupportMinimal equipment requirements for a reception of image and sound stream transmission in life streaming technology for Windows Media platform: 512 kbps  Windows Media PlayerWhy cannot I see the image as the following even though I change the security settings of IE? To have an access to transmission make sure that you're using Internet Explorer and make what's recommended here activities. If you're using other browser than Internet Explorer download and install the appriopriate for your operating system for Windows - Windows Media Player, for other operating system than Windows - Real Player. After the installation of the chosen player refresh the site/ F5 button/ or open the direct connection. Double click on the transmission image will enlarge it into full screen (escape from the full screen by clicking right button of a mouse or ESC). If after instalation of the newest version of Windows Media Player there is no picture it is possible that your firewall i blocking the connection(ports 554 and 1755 have to be open, chesc your firewall or contact your ISP) Attention! Some programs like Dap or getright can try to download the file on hard disk so please turn off download accelerators during watching. If you see black screen instead of transmission you have to find a small triangle button click "play" and wait for the connection. If you still can't see the transmision it is probable that you have to slow internet connection or server is off line. If any problems, please contact us directly: Lukasz Jackiewicz mobile: +48888122676 iTTv Group©2004-2011 |